Robert D. Retort Auction Firm

Our Policies
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We'll explain our current business and ordering policies on this page.

Shipping & Handling

We attempt to ship your order as soon as we have received payment. Checks are held for 14 days to clear payment. You can also pay by Certified Bank Check or Money Orders for faster delivery.

We offer the following shipping methods:

Standard UPS Ground
UPS Second Day
UPS Overnite
United States Mail 
Federal Express

Shipping costs will be different according to weight, size and insurance. Please contact us for your type of shipping and we will let you know the costs.

Returns

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your auction purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

Do you have any questions? Send us an e-mail at:

retort@roadrunner.com

Robert D. Retort Auction Firm - Telephone: (800) 544-5766